Workday | Jul 2022 – Current

HiredScore Deep Dive

This two-day, in-person workshop equipped Solution Consultants to “dive deeper” into HiredScore. While many participants already possessed general product knowledge, only a few felt confident addressing the most challenging customer pain points or strategically positioning HiredScore against competitors while responding accurately to questions and objections. To bridge that gap, I designed a highly interactive learning experience featuring real-world scenario activities. These exercises provided a safe, supportive environment for Solution Consultants to practice, refine their skills, and build confidence in high-stakes customer interactions.

Integrating AI for Rapid, High-Impact Workshop Development
This workshop marked a pivotal shift in my workflow, leveraging AI to accelerate design without sacrificing quality. With just a few weeks to develop all content, I strategically integrated Google Gemini and NotebookLM into my process. I built a curated enablement notebook so the AI pulled only from up-to-date, SME-verified resources - ensuring accuracy and relevance. AI assisted in crafting thematic, ocean-inspired titles, generating on-brand imagery, suggesting interactive activities, and drafting realistic scenarios. This approach dramatically reduced development time while delivering a polished, creative, and instructionally sound learning experience.

Workday’s Acquisition of HiredScore

In April 2024, Workday acquired HiredScore. As the Learning Designer assigned to the project, I was responsible for ensuring sales teams could confidently sell HiredScore immediately post-acquisition. This high-visibility project involved extreme deadlines, significant ambiguity, and cross-functional collaboration across multiple global teams.

Key Deliverables & Outcomes:

• HiredScore Value Proposition & Messaging eLearning

  • 6+ narrated videos and a Discovery & Objection Handling branching scenario in Articulate Storyline.

  • Customized version developed for Workday Sales Partners.

• HiredScore Selling Fundamentals eLearning

  • Built in Articulate Rise for fast deployment and ease of updates.

• HiredScore Pitch Certification Program

  • Trained managers to certify sales teams, ensured completion of prerequisite eLearning, and assisted with scheduling, preparation, and execution of certifications.

• Sales Enablement Resources

  • Created Highspot pages containing 5+ job aids for quick reference and consistent messaging.

• HiredScore AI for Talent Mobility Microlearning

  • Designed targeted microlearning to introduce a new product to already-certified salespeople.

• LMS Administration & Reporting

  • Used Workday Learning to assign campaigns, launch integrations with Enrollment EIBs, and create reporting dashboards for tracking completion.

Impact: Delivered all assets under tight timelines, enabling Workday sales teams and partners to engage prospects with confidence immediately following acquisition.

Workday Sales Partner Courses for the Referral Track

When Workday launched a key initiative to develop and roll out a Sales Partner program, I volunteered to step in during a staffing gap - ensuring momentum was maintained while recruiting and hiring were underway.

Key Contributions:

• Designed and launched the Workday Sales Partner Orientation and Role Overview: Sales Referral Partner courses, providing new partners with a clear path to success.

• Built a private Highspot SPOT to centralize program resources for quick, easy partner access.

• Reviewed and refined program guides and job aids to ensure clarity, accuracy, and alignment with program goals.

• Onboarded and transitioned all content seamlessly to the newly hired Sr. Learning Designer, enabling a smooth handoff with no disruption to the program timeline.

Impact: Maintained project momentum during a critical launch phase, delivering high-quality learning assets that set the foundation for long-term partner enablement.