Portfolio
HiredScore Deep Dive
Executive Summary
Business Need
Address complex customer objection handling and competitive positioning gaps for Solution Consultants prior to high-stakes sales meetings.
Scalable Strategy
Architected an interactive 2-day workshop utilizing an AI-augmented L&D operating model—integrating Google Gemini and NotebookLM with SME-verified source materials to collapse a multi-month build into weeks.
Business Impact
Honored with The New Offering Accelerator Award and established a repeatable blueprint for rapid AI-assisted curriculum development across future product lines.
This two-day, in-person workshop equipped Solution Consultants to “dive deeper” into HiredScore. While many participants already possessed general product knowledge, only a few felt confident addressing the most challenging customer pain points or strategically positioning HiredScore against competitors while responding accurately to questions and objections. To bridge that gap, I designed a highly interactive learning experience featuring real-world scenario activities. These exercises provided a safe, supportive environment for Solution Consultants to practice, refine their skills, and build confidence in high-stakes customer interactions.
Summary of feedback received.
The training’s success earned me The New Offering Accelerator Award and led to the design of similar sessions for additional products.
Integrating AI for Rapid, High-Impact Workshop Development
This workshop marked a pivotal shift in my workflow, leveraging AI to accelerate design without sacrificing quality. With just a few weeks to develop all content, I strategically integrated Google Gemini and NotebookLM into my process. I built a curated enablement notebook so the AI pulled only from up-to-date, SME-verified resources - ensuring accuracy and relevance. AI assisted in crafting thematic, ocean-inspired titles, generating on-brand imagery, suggesting interactive activities, and drafting realistic scenarios. This approach dramatically reduced development time while delivering a polished, creative, and instructionally sound learning experience.
Solution Consulting
AI Better Together Days
Executive Summary
Business Need
Rapidly upskill 950+ global presales team members to confidently articulate Workday’s AI vision, conduct AI customer discovery, and embed generative AI into daily customer engagements.
Scalable Strategy
Orchestrated a global multi-modal initiative across 18 locations, 34 Slack channels, and dual live/virtual makeup pathways—supported by train-the-trainer resources, action-based objectives, slide decks, and job aids.
Business Impact
Successfully established enterprise-wide AI adoption standards across presales while maintaining high engagement and certification standards globally.
Wrote action-based learning objectives
After this workshop, you’ll be able to:
Articulate Workday’s AI vision and value with confidence.
Effectively engage customers about their AI adoption and needs during the discovery process.
Develop compelling AI analogies and narratives through storytelling.
Practice the “Why AI?” conversation.
Designed activities to match learning objectives
Certification presentation happened simultaneously
Train-the-trainer session and resources
34 Slack Channels
Created dozens of resources including slide decks, job aids, and evaluations
Converted live, in-person to virtual for makeup sessions
Workday's Acquisition of HiredScore
(M&A Sales Enablement)
Executive Summary
Business Need
Drive immediate post-acquisition revenue growth across global sales teams and external partners under aggressive launch deadlines following Workday’s acquisition of HiredScore.
Scalable Strategy
Designed an end-to-end enablement ecosystem, including Articulate Storyline branching scenarios, Rise modules, a manager-led Pitch Certification program, Highspot sales play hubs with 5+ job aids, and targeted microlearning.
Business Impact
Enabled immediate post-acquisition selling across internal sales reps and external partners while establishing automated tracking and completion reporting dashboards in Workday Learning.
In April 2024, Workday acquired HiredScore. As the Learning Designer assigned to the project, I was responsible for ensuring sales teams could confidently sell HiredScore immediately post-acquisition. This high-visibility project involved extreme deadlines, significant ambiguity, and cross-functional collaboration across multiple global teams.
Key Deliverables & Outcomes:
HiredScore Value Proposition & Messaging eLearning
6+ narrated videos and a Discovery & Objection Handling branching scenario in Articulate Storyline.
Customized version developed for Workday Sales Partners.
HiredScore Selling Fundamentals eLearning
Built in Articulate Rise for fast deployment and ease of updates.
HiredScore Pitch Certification Program
Trained managers to certify sales teams, ensured completion of prerequisite eLearning, and assisted with scheduling, preparation, and execution of certifications.
Sales Enablement Resources
Created Highspot pages containing 5+ job aids for quick reference and consistent messaging.
HiredScore AI for Talent Mobility Microlearning
Designed targeted microlearning to introduce a new product to already-certified salespeople.
LMS Administration & Reporting
Used Workday Learning to assign campaigns, launch integrations with Enrollment EIBs, and create reporting dashboards for tracking completion.
Impact: Delivered all assets under tight timelines, enabling Workday sales teams and partners to engage prospects with confidence immediately following acquisition.
Image shows screenshots of one course in Workday Learning, a portion of one video, the branching scenario activity, a progress tracker slide, one of the Highspot Sales Play pages, and one of the Articulate Rise courses.
Image shows participation analytics from 4/29/24 through 8/6/24.
Workday Sales Partner
Referral Track
(GTM Ecosystem Architecture)
Executive Summary
Business Need
Spearhead critical launch momentum for Workday’s new Sales Partner rollout during a staffing vacancy.
Scalable Strategy
Stepped in to design the Workday Sales Partner Orientation and Role Overview courses, built a private Highspot SPOT for centralized resource access, and refined program guides.
Business Impact
Delivered 100% on-time rollout velocity without program disruption, setting the foundation for long-term channel partner enablement before executing a seamless handoff to a permanent Senior Learning Designer.
When Workday launched a key initiative to develop and roll out a Sales Partner program, I volunteered to step in during a staffing gap - ensuring momentum was maintained while recruiting and hiring were underway.
Key Contributions:
Designed and launched the Workday Sales Partner Orientation and Role Overview: Sales Referral Partner courses, providing new partners with a clear path to success.
Built a private Highspot SPOT to centralize program resources for quick, easy partner access.
Reviewed and refined program guides and job aids to ensure clarity, accuracy, and alignment with program goals.
Onboarded and transitioned all content seamlessly to the newly hired Sr. Learning Designer, enabling a smooth handoff with no disruption to the program timeline.
Impact: Maintained project momentum during a critical launch phase, delivering high-quality learning assets that set the foundation for long-term partner enablement.